Frequently Asked Questions
Resists water and sweat
Our jewelry is made from super-strong 316L stainless steel, which is not only incredibly durable, but also hypoallergenic and 100% nickel-free. This means our jewelry will not irritate your skin, turn it green or lose its shine over time.
We use a groundbreaking process called PVD (Physical Vapor Deposition) which makes our jewelry 10 times stronger than traditional coatings. This technology ensures that our jewelry is waterproof and can withstand sweat, water and perfume without smudging or losing color.
Our jewelry isn't just water-resistant for marketing purposes – we really mean it! Our products have been tested and loved by hundreds of satisfied customers.
Still not convinced? Check out our reviews by clicking here.
Lifetime warranty
Our jewelry is made to last.
But sometimes accidents happen, which is why every piece of jewelry comes with a full lifetime warranty.
Is the chain broken? Is the pendant damaged? We'll exchange it for a new one completely free of charge.
Just for your information: Our lifetime warranty only covers damage. This does not apply to minor wear and tear. So if your item is lost, stolen, or intentionally destroyed by you or someone else, we unfortunately cannot replace it.
Free exchange
Does the size you ordered not fit perfectly?
Then we have free exchanges. This means paying both the return shipping and the new shipping for the correct size.
You can see more here: https://northernlegacy.dk/pages/retur-og-ombytning
365-day return policy
Are you considering ordering a gift, but are unsure if it's the right one?
We have a 365-day return policy, so the jewelry can be returned or exchanged a full year after the purchase date.
Delivery and shipping
We offer same-day delivery on all orders placed before 2:00 PM on weekdays.
You can choose between GLS and PostNord - both to the parcel shop and directly to your home.
Free shipping on purchases over DKK 350,- or DKK 19,- for parcel shops.